Coaching Agreement, Terms & Conditions

Take the time to read this, please! It’s important that we are on the same page when working together as the Coach (me) and Client (you).



*As your Coach I will do everything possible to support you in achieving your own results and desired outcomes.

*You are responsible for the cause of all change in your life.

*As the Coach I will work with you to identify solutions and offer suggestions, options and advice based on your own personal experience, training and the information appropriate

*You accept full responsibility for all decisions and courses of action.

*You as Client, by checking the box agree and acknowledge that the Coach is not a licensed investment advisor, real estate agent, accountant, finance, health or legal professional.



You agree to the payment terms on this Program's checkout page when you complete this payment.



As your Coach, I will not divulge that you are in a coaching relationship without your express consent. You, of course, are free to discuss the coaching relationship with anyone at any time.


Private Coaching Clients (if applicable)

All Coaching Sessions are scheduled in advance by direct agreement between you and myself as the Coach. If for any reason you cannot attend a scheduled Coaching Session please connect with me at least 24 hours before your appointment. Calls you cannot attend are not able to be rescheduled unless it was an emergency and will unfortunately be forfeited.


Group Coaching Clients (if applicable)

All Coaching Sessions are scheduled in advance and you will be given reminder notifications for the call times. The decision to be on the calls is up to you. If you can't make a call it cannot be made up another week and will be forfeited. 


Digital DIY Programs (if applicable)

There will be no refunds available after the purchase of any digital pre-recorded programs. Please note that all purchases for digital downloads made on are non-refundable and non-exchangeable.


Notice of cancellation

If you wish to end your coaching contract with Shana please contact her directly at [email protected] to discuss. Any monies already paid are not refundable. If you are on a payment plan and wish to end your coaching contract before the designated date, there will be no refunds on payments already made, however, future payments on your plan can be cancelled upon request with good reason.


Suspending Membership

There are no suspensions of coaching programs. 


Terms of Coaching

The Coaching Programs are created and sold as whole packages and cannot be altered or partially completed in any way. If you are enrolled in continuing Coaching for a number of sessions, unused sessions due to quitting the program may not be eligible for refund, credit or transfer.


Payment Plans

If any instalment payment should default, the Client will have seven (7) days to rectify the situation. Any scheduled coaching session(s) will be postponed until payment is received within 7 days, all discounts and bonuses will be forfeited and full payment will apply. If a Client should default on any instalment payment, the result may be cancellation from the Program and the Cancellation Policy will apply. 


Program Changes

The Coach reserves the right to change, modify or cancel any programs as considered necessary. Any such change will be made in consultation with the Client.


Mutual Agreement Cancellation

If at any time wither the Client or Coach believes the Coaching Sessions and agreement are no longer serving the needs of the Client they may initiate a discussion to rectify the situation prior to cancelling the Program or Sessions. Contact [email protected] to discuss. 


Intellectual Property

All material relating to the Program is subject to copyright and other intellectual property rights. All materials may not be recorded, used or reproduced without the written permission of the owner.



You understand that all action taken is performed voluntarily and is your own responsibility. Clients should seek independent professional advice before undertaking any physical, business or investment actions.


Agreement Section

By entering into a Coaching Agreement either through checking the box on your checkout page or by paying any amount to Recker Media Inc (Shana Recker), you agree to abide by the terms and conditions as set out above.